It's always interesting to know who's going to be training you, so we've put up some very short profiles of our training team. Between them, they have a great blend of passion, enthusiasm and training experience. Our training team aren't just classroom based either, they travel extensively in their states, training, listening and advising.

Introducing the team:

We are delighted to have Natalie as part of our Training team. Natalie has a standout passion for coffee that's matched by her experience as a café owner/operator. As well as her expertise, Natalie brings a sense of fun and real enjoyment in sharing her many skills honed in her time behind the espresso machine. Natalie is looking after all NSW training operations as well as ACT and New Zealand.

Debbie has just joined our team in Melbourne, bringing with her extensive coffee and cafe experience in both Australia and the UK. With an obvious passion for coffee, Debbie honed her skills with one of the worlds largest coffee companies whose commitment to training is world-renowned. It's this expertise we welcome on board and know will be put to great use not just in Melbourne but throughout the training network.

With an associate diploma in Hospitality Management, extensive experience in the hospitality industry and a passion for teaching people, Danielle Carlton-Smith had the perfect background and experience to become Lavazza's Training Manager for Queensland. Danielle has, in her job at Lavazza, found the perfect way to share her expertise in hospitality and training with her love of coffee, what she like to call her "part-time perfection." Danielle strongly believes that training should be fun and interactive and that the only way to learn is to "have a go!"